No refunds unless the incorrect item has been shipped. In that circumstance the buyer will return the item and every attempt will be made to send the correct item at no additional charge. Return shipping charges will also be refunded. If the correct item is unavailable all money will be refunded. The seller is not responsible for damages to the merchandise through the shipping process. Every effort is made to ship the merchandise in the safest way possible. Shipped merchandise is not insured unless otherwise specified.